The free option are for the people who just want to use a "just works" Linux distribution while also being able to use Arch without having to go through all the hassle.
The basic option will have base support which will include Discord support, questions. This one is to give us a small donation in order to maintain development. (This option has all of the benefits of the previous option.)
The premium option will have all the benefits of the previous options along with TeamViewer remote support, any questions, instant support, and more. This will help the development of this distribution greatly as it is one month of the website's hosting.